There are no returns of
our product other than samples returned to confirm a claim. Any refund will be at the discretion of
California Silkscreen and consist of credit toward the printing of a like value
of product. The procedure to secure
credit for goods you believe to somehow be manufactured incorrectly is to write
to us the nature of the problem and send along samples of product. All claims will receive a response within one
At California Silkscreen,
we place the highest importance on respecting and protecting the privacy of our
customers. Our most important asset is our relationship with you. We want you
to feel comfortable and confident when using our Web site. Therefore, we would
like to share with you the following principles that govern our information
practices and other privacy aspects of our Web site. Throughout this policy, we
refer to information that personally identifies you as "personal
We protect your
We work to protect your
personal information from loss, misuse or unauthorized alteration by using
industry-recognized security safeguards. We use both internal and external
resources to review our security procedures. Our employees are trained and
required to safeguard your information.
We tell you how we use
When we ask you for
information, we will tell you – or it will be clear – what we need to know to
fulfill your request and how the information you provide to us will be used.
For example, if you order a product or register for a service from us, we will
ask you for your name and contact information such as mailing address, phone
number, and e-mail address. In addition to responding to your request, we may
use your contact information to tell you about products or services we think
might interest you.
* We do not sell or rent your personal
information to anyone.
* We do not share your personal information
with anyone outside California